Customer Satisfaction Questionnaire
| 1. Have you sent a
sample to the Medical Genetics Laboratories in the past? Yes No |
| 2. When did you last send a sample? |
| 3. What volume of samples (all tests) have you sent to us in the past year? |
| Please rate the following: |
| 4. Format of laboratory reports: Satisfied Neutral Dissatisfied |
| 5. Data interpretation of the
reports: Satisfied Neutral Dissatisfied |
| 6. Turnaround Time: Satisfied Neutral Dissatisfied |
| 7. Availability of genetic counselors/lab
directors to discuss results: Satisfied Neutral Dissatisfied |
| 8. Overall satisfaction with the
Medical Genetics Laboratories: Satisfied Neutral Dissatisfied |
| 9. Please comment on any issues regarding specific lab services (i.e Biochemical genetic, cytogenetic, DNA Diagnostic or DNA Sequencing test services): |
| 10. What could we do to improve our laboratory services? |
Thank You For Your Response!
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